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Cookie Policy

Last Updated: 30 November 2025

1. Introduction

This Cookie Policy explains how Eezaly Ltd ("we", "us", or "our") uses cookies and similar technologies on our website www.eezaly.com (the "Website"). This policy should be read alongside our Privacy Policy and Terms and Conditions.

By using our Website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or refrain from using our Website. Please note that disabling certain cookies may affect the functionality of our Website.

Our use of cookies is governed by:

We comply with all applicable cookie regulations and obtain your consent where required by law before placing non-essential cookies on your device.

3. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.

Cookies set by the website owner (in this case, Eezaly Ltd) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., analytics, advertising, and interactive content).

4. Why Do We Use Cookies?

We use cookies for several reasons, including:

5. Types of Cookies We Use

5.1 Strictly Necessary Cookies

These cookies are essential for you to browse our Website and use its features, such as accessing secure areas. Without these cookies, services you have asked for, like document signing and account access, cannot be provided. These cookies do not require consent under PECR as they are essential for the service you have explicitly requested.

Cookie Name Purpose Duration Type
.AspNetCore.Antiforgery Security token to prevent cross-site request forgery attacks Session First-party
.AspNetCore.Session Maintains your session state and authentication Session First-party
eezaly_session Tracks your document signing session and workflow state 24 hours First-party
cookie_consent Remembers your cookie consent preferences 1 year First-party

5.2 Performance and Analytics Cookies

These cookies collect information about how you use our Website, such as which pages you visit most often and if you receive error messages. Under the Data (Use and Access) Act 2025, first-party analytics cookies for statistical purposes no longer require prior consent, but we provide you with an opt-out option and transparent information about their use.

All information collected by these cookies is aggregated and anonymised. We use this information to improve how our Website works and to understand user behaviour patterns.

Cookie Name Purpose Duration Type
_ga Google Analytics - distinguishes unique users and throttles request rate 2 years Third-party (Analytics)
_ga_* Google Analytics - used to persist session state 2 years Third-party (Analytics)
eezaly_analytics Tracks page views and user interactions for service improvement 1 year First-party

5.3 Functionality Cookies

These cookies allow our Website to remember choices you make (such as your language preference or the region you are in) and provide enhanced, more personalised features. These cookies require your consent.

Cookie Name Purpose Duration Type
user_preferences Stores your interface preferences and settings 1 year First-party
language_pref Remembers your language selection 1 year First-party

6. Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of our Website and deliver content on our behalf. These third parties have their own privacy policies:

7. Your Cookie Choices and Rights

Under UK GDPR and PECR, you have the following rights regarding cookies:

7.1 Managing Your Consent

When you first visit our Website, you will see a cookie consent banner. You can choose to:

You can withdraw or change your consent at any time by clicking the "Cookie Settings" link in our footer or by clicking here.

7.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, as certain features may no longer function properly.

To manage cookies in your browser:

For more detailed information about cookie management with specific browsers, please visit www.aboutcookies.org.

7.3 Opt-Out Options

You can opt out of specific tracking services:

Cookies can remain on your device for different periods of time:

9. Cookies and Personal Data

Some cookies may collect and process personal data. Where this is the case, such processing is governed by our Privacy Policy. The legal bases for processing personal data through cookies include:

10. Updates to Our Cookie Usage

We may update our use of cookies from time to time. When we make significant changes, we will:

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

11. Do Not Track Signals

Some browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no industry consensus on how to respond to DNT signals. Therefore, our Website does not currently respond to DNT browser settings or signals. We will continue to monitor developments regarding DNT browser technology and the implementation of a DNT standard.

12. Cookies on Mobile Devices

If you access our Website through a mobile device, cookies may be set in a similar way to desktop browsers. Mobile browsers allow you to control cookies through their settings. Please check your mobile browser's help menu for information on managing cookies.

13. Children's Privacy

Our Website is not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you are under 18, please do not use our Website or provide any information through cookies without parental consent.

14. Contact Us About Cookies

If you have any questions or concerns about our use of cookies, please contact us:

15. Regulatory Authority

If you have concerns about our cookie practices that we have not been able to resolve, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:

16. Additional Resources

For more information about cookies and online privacy, we recommend the following resources:

By continuing to use our Website, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein, subject to the choices you have made through our cookie consent banner.

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