Cookie Policy
Last Updated: 16 January 2026
1. Introduction
This Cookie Policy explains how Eezaly Ltd ("we", "us", or "our") uses cookies and similar technologies on our website
www.eezaly.com (the "Website"). This policy should be read alongside our
Privacy Policy and Terms and Conditions.
By using our Website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our
use of cookies, you should set your browser settings accordingly or refrain from using our Website. Please note that disabling
certain cookies may affect the functionality of our Website.
2. Legal Framework
Our use of cookies is governed by:
- UK General Data Protection Regulation (UK GDPR) - Governs the processing of personal data
- Privacy and Electronic Communications Regulations (PECR) 2003 - Specifically governs the use of cookies and similar technologies
- Data Protection Act 2018 - The UK's implementation of data protection law
- Data (Use and Access) Act 2025 - Recent updates to UK data protection framework
We comply with all applicable cookie regulations and obtain your consent where required by law before placing non-essential
cookies on your device.
3. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies
are widely used by website owners to make their websites work more efficiently and to provide reporting information.
Cookies set by the website owner (in this case, Eezaly Ltd) are called "first-party cookies". Cookies set by parties other
than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to
be provided on or through the website (e.g., analytics, advertising, and interactive content).
4. Why Do We Use Cookies?
We use cookies for several reasons, including:
- Essential Website Functions: To enable core functionality such as security, network management, and accessibility
- Authentication: To remember your login status and account settings
- Performance and Analytics: To understand how you interact with our Website
- Document Signing Sessions: To maintain your document signing workflow and preferences
- User Experience: To remember your preferences and settings
5. Types of Cookies We Use
5.1 Strictly Necessary Cookies
These cookies are essential for you to browse our Website and use its features, such as accessing secure areas. Without these
cookies, services you have asked for, like document signing and account access, cannot be provided. These cookies do
not require consent under PECR as they are essential for the service you have explicitly requested.
| Cookie Name |
Purpose |
Duration |
Type |
| .AspNetCore.Antiforgery |
Security token to prevent cross-site request forgery attacks |
Session |
First-party |
| .AspNetCore.Session |
Maintains your session state and authentication |
Session |
First-party |
| eezaly_session |
Tracks your document signing session and workflow state |
24 hours |
First-party |
| cookie_consent |
Remembers your cookie consent preferences |
1 year |
First-party |
5.2 Performance and Analytics Cookies
These cookies collect information about how you use our Website, such as which pages you visit most often and if you receive
error messages. Under the Data (Use and Access) Act 2025, first-party analytics cookies for statistical purposes no
longer require prior consent, but we provide you with an opt-out option and transparent information about their use.
All information collected by these cookies is aggregated and anonymised. We use this information to improve how our Website
works and to understand user behaviour patterns.
| Cookie Name |
Purpose |
Duration |
Type |
| _ga |
Google Analytics - distinguishes unique users and throttles request rate |
2 years |
Third-party (Analytics) |
| _ga_* |
Google Analytics - used to persist session state |
2 years |
Third-party (Analytics) |
| eezaly_analytics |
Tracks page views and user interactions for service improvement |
1 year |
First-party |
5.3 Functionality Cookies
These cookies allow our Website to remember choices you make (such as your language preference or the region you are in)
and provide enhanced, more personalised features. These cookies require your consent.
| Cookie Name |
Purpose |
Duration |
Type |
| user_preferences |
Stores your interface preferences and settings |
1 year |
First-party |
| language_pref |
Remembers your language selection |
1 year |
First-party |
6. Third-Party Cookies
In addition to our own cookies, we may use various third-party cookies to report usage statistics of our Website and deliver
content on our behalf. These third parties have their own privacy policies:
-
Google Analytics: We use Google Analytics to analyse the use of our Website. Google Analytics generates
statistical and other information through cookies stored on users' computers. For more information about Google Analytics
cookies, please see Google's privacy policy at
https://policies.google.com/privacy.
-
Stripe: For payment processing, we use Stripe, which may set cookies to facilitate secure transactions.
You can learn more about Stripe's cookie use at
https://stripe.com/gb/privacy.
7. Your Cookie Choices and Rights
Under UK GDPR and PECR, you have the following rights regarding cookies:
7.1 Managing Your Consent
When you first visit our Website, you will see a cookie consent banner. You can choose to:
- Accept All: Allow all cookie categories
- Reject All: Only essential cookies will be set
- Customise Settings: Choose which cookie categories to accept
You can withdraw or change your consent at any time by clicking the "Cookie Settings" link in our footer or by clicking
here.
7.2 Browser Settings
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites
to set cookies, you may worsen your overall user experience, as certain features may no longer function properly.
To manage cookies in your browser:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies
For more detailed information about cookie management with specific browsers, please visit
www.aboutcookies.org.
7.3 Opt-Out Options
You can opt out of specific tracking services:
8. How Long Do Cookies Last?
Cookies can remain on your device for different periods of time:
-
Session Cookies: These are temporary cookies that expire when you close your browser. They are used to
maintain your session whilst you navigate through our Website.
-
Persistent Cookies: These remain on your device for a set period (as specified in the tables above) or
until you manually delete them. They help us recognise you when you return to our Website.
9. Cookies and Personal Data
Some cookies may collect and process personal data. Where this is the case, such processing is governed by our
Privacy Policy. The legal bases for processing personal data through cookies include:
- Consent: For non-essential cookies where you have given us explicit consent
- Legitimate Interests: For analytics cookies under the Data (Use and Access) Act 2025 exemption
- Contractual Necessity: For cookies essential to provide the service you have requested
10. Updates to Our Cookie Usage
We may update our use of cookies from time to time. When we make significant changes, we will:
- Update this Cookie Policy with a new "Last Updated" date
- Display a notice on our Website informing you of the changes
- Where required by law, obtain fresh consent for new cookie categories
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
11. Do Not Track Signals
Some browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your
online activity tracked. Currently, there is no industry consensus on how to respond to DNT signals. Therefore, our Website does
not currently respond to DNT browser settings or signals. We will continue to monitor developments regarding DNT browser
technology and the implementation of a DNT standard.
12. Cookies on Mobile Devices
If you access our Website through a mobile device, cookies may be set in a similar way to desktop browsers. Mobile browsers
allow you to control cookies through their settings. Please check your mobile browser's help menu for information on managing
cookies.
13. Children's Privacy
Our Website is not directed at children under the age of 18, and we do not knowingly collect personal information from children.
If you are under 18, please do not use our Website or provide any information through cookies without parental consent.
If you have any questions or concerns about our use of cookies, please contact us:
- Email: privacy@eezaly.com
- Post: Eezaly Ltd, 207 Regent Street, London, England, W1B 3HH
- Company Number: 16225557
15. Regulatory Authority
If you have concerns about our cookie practices that we have not been able to resolve, you have the right to lodge a complaint
with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:
- Website: www.ico.org.uk
- Telephone: 0303 123 1113
- Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
16. Additional Resources
For more information about cookies and online privacy, we recommend the following resources:
By continuing to use our Website, you acknowledge that you have read and understood this Cookie Policy and consent to
our use of cookies as described herein, subject to the choices you have made through our cookie consent banner.
